Privacy Policy

Who we are?

K&A - Kendall & Associado - Luxury Real Estate, is a real estate agent, with the tax identification number 505 061 309, with its head office located at Rua Senhora da Luz, nº401, 4150-698 Porto and with an office in the Algarve, at Rua Manuel Teixeira Gomes, 8135-016 Almancil.

Registered in Portugal with license number AMI 6340.

On May 25, 2018, the General Data Protection Regulation (RGPD) entered into affect. The RGPD is a European regulation that aims to strengthen the protection of personal data of all EU citizens.

KENDALL & ASSOCIADOS   holds and processes some data about its customers, as well as people interested in our services.

This Privacy Policy applies to all operations of KENDALL & ASSOCIADOS  and explains the type of data we process and why we process it.


How and when do we obtain your personal data?

Most of the personal data that we process is provided directly by you, whether in person, by phone, through a form, by email or online, for example:
- when you agree to buy or sell a property through Kendall & Associados or ask us to conduct a valuation;
- when expressing, to one of our employees or representatives, interest in buying or selling real estate;
- when you subscribe to our Newsletter;
- when you register on our website http://www.kaimobiliaria.com or on other websites where KENDALL & ASSOCIADOS  advertises its properties and requests information from us;
- when you provide us with your information on our premises;

Your image can be obtained by KENDALL & ASSOCIADOS if you enter our facilities. We use CCTV (closed circuit television) to protect our employees and visitors.

Our website uses cookies, like almost all websites, to provide you with the best possible browsing experience. A cookie is a simple text file that is stored on your computer or mobile device by our website's server and allows us to remember your preferences, language and location in order to personalize your experience.


Why do we handle your personal data?

KENDALL & ASSOCIADOS  processes personal data to fulfill the commitments it assumes with you, namely to provide you with a complete and quality service, namely:
- To provide you with the requested services (for example: name, title and contact information for listing/sale of properties, property reference);
- To confirm that the business players are in compliance with legal requirements (for example: their date of birth, identification documents, including photograph);
- For your safety, our team and the assets in our facilities (CCTV images);
- To provide you with information about our properties, other events or types of properties that are of interest to you, and to provide more extensive KENDALL & ASSOCIADOS   services (for example: your name, email address or your preferences for this purpose marketing and communication);
- To monitor the performance of our website and improve your browsing experience (eg cookies).

How to contact us

Your feedback is important to us.

If you have any comments or questions about our Privacy Policy, concerns about the use of data that we have not satisfactorily addressed, please let us know.

You have the right to access your personal data by requesting a summary of the data we handle about you. You are also entitled to request that KENDALL & ASSOCIADOS correct inaccuracies in your personal data.

Additionally, and in accordance with this Privacy Policy, you have the right to request that your personal data be deleted, as well as to restrict or object to us treating your personal data.

If you wish to request any changes or deletion of data, please send an email to: ka@kaimobiliaria.com
Alternatively, you can send a letter to the following address:

KENDALL & ASSOCIADOS, Mediação Imobiliária, Lda | Rua Senhora da Luz, nº401 | 4150-698 Porto - Portugal